疫情企業風險評估的影響與應對策略

Abstract

中文摘要 本報告重點探討台灣積體電路公司在新冠疫情期間的風險管理策略。透過波特五力模型分析作為風險架構，確認新冠疫情屬於系統風險，台積電借鑒SARS經驗迅速應對。公司採取作業分流、異地辦公等措施，有效降低營運中斷風險。研究使用「風險點數法」和「影響矩陣法」進行風險評估，結論發現：作業、危害和戰略風險為首要關注項目，其中透過影響矩陣法發現不應忽視財務風險。針對應優先處理的風險，建議採取風險預防與控制、風險隔離、損失預防等策略。透過以上風險辨識、擬定管理風險次序及製作風險應對策略後，可以了解台積電在疫情期間表現亮眼、財務指標幾無明顯下滑及展現出優異的風險管理能力的幕後功臣以及風險管控方法。本研究目的為企業及公司因應重大系統風險提供借鑑 ，強調全面風險管理 (ERM) 的重要性。未來研究可進一步探討不同產業或規模企業的風險管理差異，以及風險間的相關性對評估結果的影響。

Abstract This report focuses on exploring the risk management strategies of Taiwan Semiconductor Manufacturing Company (TSMC) during the COVID-19 pandemic. Using Porter's Five Forces model analysis as a risk framework, it identifies COVID-19 as a systemic risk, to which TSMC promptly responded by drawing on its SARS experience. The company implemented measures such as work segregation and remote working, effectively reducing the risk of operational disruption. The study employs the "Risk Scoring Method" and the "Impact Matrix Method" for risk assessment, concluding that operational, hazard, and strategic risks are top priorities. The Impact Matrix Method also reveals that financial risks should not be overlooked. For priority risks, strategies such as risk prevention and control, risk segregation, and loss prevention are recommended. Through risk identification, prioritization of risk management, and development of risk response strategies, we can understand the unsung heroes and risk control methods behind TSMC's outstanding performance during the pandemic, with financial indicators showing hardly any significant decline, demonstrating excellent risk management capabilities. This study aims to provide a reference for enterprises and companies in dealing with major systemic risks, emphasizing the importance of Enterprise Risk Management (ERM). Future research could further explore differences in risk management across various industries or company sizes, as well as the impact of risk correlations on assessment results.