A Capacity Measurement of Workflow Management Systems

Abstract

Workflow management systems (WFMSs) are the essential software systems that facilitate the automation of business processes. The capacity of a WFMS is the maximum throughput that the WFMS provides with acceptable performance. The information of capacity is not only valuable for system administrators to tune the system, but also helpful for managers to make a decision in WFMS procurement. The objective of the paper is to develop a method for measuring the capacity of a WFMS with certain combinations of hardware, software, and workflow applications. Besides, a set of software tools are constructed.