傳統鋁製業邁向現代化管理之契機：企業資源規劃系統

Abstract

企業資源規劃(Enterprise Resource Planning, ERP)系統是以流程為導向的整合性資訊系統，已經是全世界企業爭相設置的資訊工具。為因應競爭需要，台灣傳統產業投資新的資訊專案，已無可避免。目前已經有越來越多的企業，導入企業資源規劃系統(ERP)，以提高其競爭力與經營效率。 本文以鋁金屬製造業中某公司為研究對象，探討個案公司在面臨競爭環境下，導入ERP系統的相關問題。此外，本文依平衡計分卡之四個構面各項指標，比較個案公司導入ERP系統前、後對公司營運的影響。研究結果發現，企業導入ERP系統後，依平衡計分卡之四個構面各項指標所衡量之營運成果，皆有顯著改善。本研究之研究結果可提供給未導入及正欲導入ERP系統之管理者，在考慮採用ERP系統時之參考。

An enterprise resource planning (ERP) system is a process-oriented and integrated information system. Currently, numerous firms worldwide have implemented ERP systems. It's inevitable for conventional businesses to invest in new project of information systems in Taiwan, for competition and survival. More and more enterprises implement ERP to enhance their competitiveness and operating performance. This study selects a case company of ERP system implementation in the aluminum industry as the research object to understand the implementation practices of ERP systems. Furthermore, this study evaluates the case company’s operating performance before and after ERP implementation based on the four dimensions of Balanced Scorecard. This study finds that the four dimensions indicators show the operating performance has significantly improved after the case company adopting ERP system. These findings can serve as a guide for managers whose organizations consider implementing an ERP system.